FAQ

Frequently Asked Questions

Q: How long does shipping take?
A: Orders are processed within 1–3 business days. Estimated delivery time is 7–15 business days depending on your location.

Q: Do you ship internationally?
A: Yes, we ship to most countries worldwide. If you are unsure whether we ship to your location, please contact us.

Q: How can I track my order?
A: Once your order has been shipped, you will receive a tracking number by email. Tracking information may take 24–48 hours to update.

Q: What is your return policy?
A: We accept returns within 30 days of delivery. Items must be unused and in original packaging. Please contact us before returning any item.

Q: What should I do if I receive a damaged or incorrect item?
A: Please contact us at support@zonovate.com with your order number and photos of the issue. We will assist you as soon as possible.