FAQ

Frequently Asked Questions

How long does shipping take?

Orders are processed within 1–3 business days. Estimated delivery is 7–15 business days, depending on the destination.

Do you ship internationally?

Yes. We ship to most countries worldwide. If you are unsure whether we deliver to your location, please contact us before placing your order.

How can I track my order?

Once your order has shipped, you will receive a tracking number by email. Tracking information may take 24–48 hours to update.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in their original packaging. Please contact us before returning any item.

What should I do if I receive a damaged or incorrect item?

Please email support@zonovate.com with your order number and clear photos of the issue. We will assist you as quickly as possible.