Privacy policy
Last updated: August 31, 2026
This Privacy Policy explains how JIANO INTERNATIONAL TRADING LIMITED, trading as Zonovate, collects, uses, discloses and protects personal information when you visit zonovate.com, purchase products or otherwise interact with our services.
Data controller
JIANO INTERNATIONAL TRADING LIMITED
Business Registration Certificate No.: 79536490-000-01-26-A
Registered address: RM 5B 12/F TUNG LEE IND BLDG, 9 LAI YIP ST, KWUN TONG, HONG KONG
Email: support@zonovate.com
Information we collect
Depending on how you use our services, we may collect contact and delivery details; account credentials and preferences; order, return and transaction information; payment confirmation and limited payment details processed by payment providers; communications with us; device, browser, IP address and usage information; and cookie or similar-technology data.
How we collect information
We collect information directly from you, automatically through our website and cookies, and from service providers or partners such as Shopify, payment processors, analytics providers, advertising partners and delivery companies.
How we use information
We use personal information to operate the store; process payments and orders; arrange delivery, returns and refunds; provide customer support; maintain security and prevent fraud; improve and personalize our services; send marketing where permitted; comply with legal obligations; and establish or defend legal claims.
Where applicable, our processing is based on performance of a contract, compliance with legal obligations, legitimate interests, or your consent. You may withdraw consent where processing relies on consent.
How we disclose information
We may disclose information to Shopify; payment processors; logistics and fulfilment partners; cloud, IT, customer-support and analytics providers; marketing partners where permitted; professional advisers; authorities where legally required; and parties involved in a business reorganization. These parties receive only information reasonably necessary for their functions and are expected to protect it.
Shopify
Our store is hosted by Shopify. Information submitted through the store is processed by Shopify and may be transferred internationally. More information is available in the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.
Cookies and advertising choices
We use cookies and similar technologies to operate the site, remember preferences, analyze performance and, where permitted, support advertising. You can manage cookies through available consent controls or browser settings. Depending on your location, you may also use our Your Privacy Choices page to opt out of certain sharing or targeted advertising.
International transfers
Because we operate internationally and use global service providers, information may be processed outside your country. Where required, we use recognized safeguards such as adequacy decisions or standard contractual clauses.
Retention and security
We retain information only as long as reasonably necessary for the purposes described, including order fulfilment, customer service, legal compliance, dispute resolution and enforcement of agreements. We use reasonable administrative, technical and organizational safeguards, but no method of transmission or storage is completely secure.
Your rights
Depending on your location, you may request access, correction, deletion, portability or restriction of personal information, object to certain processing, withdraw consent, or opt out of targeted advertising or certain sharing. We may need to verify your identity and may decline a request where permitted by law. You may also complain to your local data-protection authority.
Children
Our services are not intended for children under the age of majority in their jurisdiction, and we do not knowingly collect their personal information.
Third-party links
Our site may link to third-party services. Their privacy practices are governed by their own notices, and we are not responsible for those services.
Changes and contact
We may update this policy to reflect operational, legal or regulatory changes. The revised version and updated date will be posted here. For questions or privacy requests, email support@zonovate.com.